Placing an order and other basics to get you started!
Shipping & Delivery Questions
All of the answers to your questions about National and Local deliveries!
COVID-19 Updates & Information
During the coronavirus outbreak, we're still open and shipping. Here you'll find how we're keeping employees and cust...
My Orders and Account
All the deets on your order and account!
Flower & Plant Care Instructions
Pro tips for making your arrangement live its best life!
The Farmgirl Way
Building a company we're proud to work for, buy from, and sell to. Built on integrity and hard work!
- Can I pick an order up in person?
- How do I place an order?
- Events by Farmgirl Flowers: Ordering 101
- Can I customize my bouquet or arrangement?
- Can I request specific flowers to be included (or not included) in my arrangement?
- The delivery date that I want is unavailable. What's the deal?
- Can I place an order for Saturday or Sunday delivery?
- Can I set up a recurring delivery or subscription?
- Can you deliver to a hospital?
- Can I speak to someone at Farmgirl Flowers about designing my event?
- Can I customize my gift with add-ons?
- How do I sign up for text promotions and updates from Farmgirl Flowers?
- Do you have a discount code?
- How to Track Shipments
- Special Delivery Instructions
- What is a delivery window?
- Pro-tips: ordering and delivery for birthdays, weddings, graduations, or other special events.
- How does delivery work?
- How can I track my delivery?
- COVID-19 Shipping Delays & Holiday Volume
- Safety Measures Farmgirl Flowers & Shipping Partners are taking during the COVID-19 Outbreak
- How do I manage orders on my Farmgirl Flowers account?
- How to update a card message in a Farmgirl Flowers account.
- How will my tracking number be delivered?
- Can I change my address?
- Can I change the card message for my order?
- Can I change the delivery date?
- Can I cancel my order?
- Why was my card declined?
- I haven’t received my order, delivery confirmation, or tracking emails
- My order shows delivered but I haven't received it
- What if the flowers are left outside?
- I have a quality issue with an arrangement. Can you help?