- You'll receive an order confirmation email when you place your order that confirms the delivery information to include: name, address, and the recipient note.
- If you don't see this in your email, please check your spam filter, as it sometimes gets caught there, or it's possible the email address was entered incorrectly when placing the order. If you need help, please send us an email at firstname.lastname@example.org or call or team at (855)202-3817. We'll be glad to assist you!
- In San Francisco, we guarantee delivery by 5pm, and send out delivery confirmation emails after deliveries have been made.
If the delivery is outside of San Francisco, we use the UPS order tracking systems to send you notifications and the capability to track your order.
If you haven’t yet received a delivery confirmation, then your order is most likely still out for delivery.