You'll receive an order confirmation email when you place your order that confirms the delivery information to include: name, address, and the recipient note. If you don't see this in your email, please check your spam filter, as it sometimes gets caught.
- In San Francisco, we guarantee delivery by 5pm, and send out delivery confirmation emails after deliveries have been made.
If the delivery is outside of San Francisco, we use the FedEx order tracking systems to send you notifications and the capability to track your order.
If you haven’t yet received a delivery confirmation, then your order is most likely still out for delivery.