How do I place an order?

Getting Started

1.  You can get started by heading to www.farmgirlflowers.com/shop. You can then enter your delivery zip code at the top right-hand corner of the webpage. This will show you all of the items available for sending to the delivery address.
2. Click on the photo of the arrangement you’d like to purchase.
3. Select the delivery date and arrangement quantity that you’d like for your delivery. Click Add to Cart. You can continue shopping or proceed to the checkout procedure.
4. When you’re ready for checkout, click on Your Basket (located at the top right-hand corner of the webpage) and click Checkout. This will take you to confirm your delivery and billing details.
5. Confirm the item, quantity, and delivery date for the order. You can also enter a discount code at this point. When everything looks right, click Next.
6. The following screen asks you about including an add-on item such as a sweet treat, gift box, or one of our vases. If you don’t want to include any additional items, click Next.
7. The next screen asks about your account. You can either sign-in, create a new account, or proceed as a guest. Pro-tip: The quickest way to proceed is as a Guest. 
8. You will now confirm your delivery details for your recipient and fill out the card message (if desired) for your delivery
   • Notes:
     • IMPORTANT: The card message limit is 200 characters. Pay attention to the counter to make sure your message is not cut off.
     • If the delivery is to a business, click the box for Business. Then put the company name in the proper field.This keeps your address line within 
     • if you would like to pick up the flowers from our San Francisco shop, you can check a box on this page. The page will then give you time slots to choose from.
   • When you’re ready to move on, click Next
9. The last step! You’ll confirm your billing information and email address (used for order and delivery confirmations). Once your details are entered, click PLACE ORDER......And you’re all done!
   • You will then receive an Order Confirmation to the provided email.
   • (Note: Be sure to check your Spam folder just in case the message is routed there by your email service).

• Important Tips:
  • Recipient Details: We ask that you provide a recipient phone number so we can handle any issues with the delivery on your behalf. 
    • Please double check:
      • Your recipient’s delivery information and delivery date
      • Your recipient’s card message (if applicable)
  • Delivery Details: For San Francisco and local deliveries, please let us know if there are any details that will help our couriers make a successful delivery for you (i.e. Callbox number, in-law unit, security restrictions, etc.) 
  • If you’ve made a mistake along the way, please contact our Customer Service team via [e-mail] or by calling [phone]. We’ll be glad to assist you!