How do I place an order?

Getting Started

1.  You can get started by heading to www.farmgirlflowers.com/shop. You can then enter your delivery zip code at the top right-hand corner of the webpage. This will show you all of the items available for sending to the delivery address.
2. Click on the photo of the arrangement you’d like to purchase.
3. Select the delivery date and arrangement quantity that you’d like for your delivery. Click Add to Cart. You can continue shopping or proceed to the checkout procedure.
4. If the calendar date you're looking for is dim/grey and isn't clickable, that arrangement is likely sold out for that delivery date, past its available end date, or is out of stock. 

   We offer delivery windows – two-day periods of time when you can expect your Farmgirl order to arrive. What does that mean for securing a specific date? When you go to schedule your delivery during checkout, instead of choosing a single date, you’ll select a delivery window from a couple of options the calendar kicks back to you.

   So, providing your desired date isn’t a weekend (our shipping partners don’t offer weekend services to the entire lower 48, so we can’t either), to order for a specific date, simply select a delivery window that contains your desired date. 

   If possible, choose a delivery window before your desired delivery date. Why? Since COVID, our shipping partners have stopped providing an estimated time of delivery and delivery guarantees, and from years of experience, we can tell you that it’s less than ideal when your recipient has to wait around for your order on a special day like a birthday or anniversary. To avoid that inconvenience, choose an earlier delivery window so your order arrives a day or two ahead of schedule and you or your recipient can enjoy flowers for the entirety of “the big day.” 

   Also, because we send most of our flowers out in budded form, many of our arrangements actually look even better a day or two (or three!) after arrival. All that to say, having your Farmgirl order arrive ahead of you or your recipient’s big day, whenever possible, is a great look. 

   For full FAQ on delivery windows, check out this article - What is a delivery window?

5. When you’re ready for checkout, click on Your Basket (located at the top right-hand corner of the webpage) and click Checkout. This will take you to confirm your delivery and billing details. You can also make some of our bouquets subscriptions. 
6. Confirm the item, quantity, and delivery date for the order. You can also enter a discount code at this point if you have one. When everything looks right, click Next.
7. The next screen asks about your account. You can either sign-in, create a new account, or proceed as a guest. We highly recommend creating an account when ordering. If you need to edit a card message, change a shipping address, or update the delivery date before your order fulfills you can manage this yourself only from an account. In a hurry? Checkout as a guest. 
8. You will now confirm your delivery details for your recipient and fill out the card message (if desired) for your delivery
   • Notes:
     • IMPORTANT: The card message limit is 500 characters. 
     • If the delivery is to a business, click the box for Business. Then put the company name in the proper field. This keeps your address line within UPS/FedEx fields when we transmit the data to them. 
     • If you would like to pick up the flowers from our San Francisco shop, you can check a box on this page. The page will then give you time slots to choose from.
   • When you’re ready to move on, click Next
9. The last step! You’ll confirm your billing information and email address (used for order and delivery confirmations). Once your details are entered, click PLACE ORDER......And you’re all done!
   • You will then receive an Order Confirmation to the provided email.
   • You'll receive a tracking email when your order has been processed closer to your delivery date (1-4 days before depending on shipping partner and fulfillment center )
   • (Note: Be sure to check your Spam folder just in case the message is routed there by your email service).

• Important Tips:
  • Recipient Details: We ask that you provide a recipient phone number so we can handle any issues with the delivery on your behalf. 
    • Please double-check:
      • Your recipient’s delivery information and delivery date
      • Your recipient’s card message (if applicable)