Unfortunately, we cannot guarantee delivery times despite UPS/FedEx projected time for arrival that is shown on your tracking number. Due to COVID-19, shippers have experienced record-breaking shipping volumes, and subsequent delays because of demand. UPS and FedEx have suspended their shipping guarantees. This means that we also cannot guarantee delivery dates and we recommend ordering one to two days before the delivery date you want. We pack and ship specific flower types with ample hydration packs to withstand transit times.
- You should receive your tracking number after your arrangement is scanned and shipped from our warehouse(s). This usually happens the evening before your delivery date when your order is in transit. If you don’t receive the tracking number, please check your Spam or Junk folder just in case it landed there.
- We use FedEx and UPS for shipment fulfillment. Your tracking email will tell you which provider is fulfilling your order.
- For additional info on how delivery works, see this help article.