You should receive your tracking number after your arrangement is scanned and shipped from our warehouse(s). This usually happens the evening before your delivery date when your order is in transit. If you don’t receive the tracking number, please check your Spam or Junk folder just in case it landed there.
We use FedEx, UPS, and Deliv (San Francisco local delivery only) for shipment fulfillment. Your tracking email will tell you which provider is fulfilling your order.
For additional info on how delivery works, see this help article.
If you still don’t see the tracking information, send us a message or call us at (855)202-3817. We’ll be glad to provide it for you.
Note: Our address is 901 16th Street San Francisco, CA 94107. You may see this address on the tracking email. It is listed because we are shipping the arrangement on your behalf.
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